Ballercraft

1. Purpose of Collecting and Using Personal Information

Our app collects and uses personal information for the following purposes:

• Membership registration and management: We collect necessary information when you sign up and manage your member profile.
• Service provision: We provide services based on your requests and deliver relevant information.
• Personalized services: We offer customized services tailored to your interests.
• Service improvement and expansion: We improve service quality and develop new services.
• Notifications: We deliver important information related to the use of our services.

2. Items of Personal Information Collected

Our app may collect the following personal information:

• Basic information: Name, contact information, email
• Service usage information: Service usage history, login records, etc.
• Device information: Device details, operating system, etc.
• Location information: When the user agrees to provide location data

3. Retention and Use Period of Personal Information

Personal information is retained and used only for the purposes of providing services. Once the purpose is fulfilled, the information will be destroyed without delay.

4. Provision and Sharing of Personal Information

Our app does not provide your personal information to third parties for purposes other than the original intent. However, information may be provided in the following cases:

• When consent is obtained from the user
• When required by relevant laws and regulations

5. Personal Information Protection Measures

To protect your personal information, our app implements the following measures:

• Encryption of personal information: Important data is encrypted for secure storage and management
• Security systems: Intrusion prevention systems and firewalls are installed to block unauthorized access
• Training: Staff members receive training on personal information protection

6. Access, Correction, and Deletion of Personal Information

You may access, correct, or delete your personal information at any time. To protect your privacy, verification of your identity is required before proceeding with access or modifications. To withdraw your membership, you can click “Delete Account” in the app’s My Info section to immediately withdraw consent for the collection, use, and provision of personal information. You may also contact us via email below, and we will promptly take the necessary steps to process your withdrawal. If consent is withdrawn or personal information is destroyed, we will notify you without delay.

7. Changes to the Privacy Policy

This Privacy Policy may be revised, and any changes will be notified in advance within the app. For inquiries or complaints related to this Privacy Policy, please contact us at:

• Email: ballercraft2025@gmail.com

This Privacy Policy is effective as of November 11, 2025.